Privacy Policy

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password when you create an account
• Payment Information: Payment details processed securely through our payment partners (Instamojo, Razorpay)
• Generated Content: AI-generated images and videos you create using our service
• Usage Data: Information about how you use our service, including generation history and preferences
• Device Information: Browser type, IP address, device type, and operating system

We use the information we collect to:

• Provide, maintain, and improve our AI generation services
• Process your payments and manage your subscriptions
• Send you notifications about your generations and account activity
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activities
• Comply with legal obligations

We take data security seriously and implement industry-standard measures:

• Encryption: All data transmission uses SSL/TLS encryption
• Password Security: Passwords are hashed using bcrypt
• Cloud Storage: Generated images and videos are stored securely on Cloudinary
• Database Security: MongoDB database with authentication and access controls
• Payment Security: We do not store credit card information - all payments processed by PCI-compliant partners

We may share your information with:

• Service Providers: Third-party services like Cloudinary (image hosting), Segmind (AI processing), payment processors
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

You have the right to:

• Access: Request access to your personal data
• Correction: Update or correct your account information
• Deletion: Request deletion of your account and associated data
• Export: Download your generated content
• Opt-out: Unsubscribe from marketing emails

To exercise these rights, contact us at: privacy@pixelforge.org.in

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Understand how you use our service
• Improve our service

You can control cookies through your browser settings.

Regarding content you generate using our AI services:

• You retain ownership of prompts you provide
• Generated images and videos are stored securely and associated with your account
• We may use anonymized generation data to improve our AI models
• You are responsible for ensuring your prompts comply with our Terms of Service

PixelForge AI is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification for material changes

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@pixelforge.org.in
• Support: pixelforge.officiall@gmail.com
• Website: https://pixelforge.org.in